If you take good care of your beautiful JEWLSCPH jewellery, it will stay beautiful for a long time. Jewellery wears and ages like anything else, so it's important that you follow our advice and maintain the beauty of your jewellery.
- Avoid contact with perfume, lotion, and hairspray.
- Avoid exposing your jewellery to water, moisture, or chemicals – including hand sanitizer.
- Avoid wearing your jewellery during sports, bathing, cooking, and while sleeping.
- Avoid impacts and shocks – especially jewellery with gemstones should be handled gently.
- Avoid sudden tugs on your chains – even though they are well-made, each link is delicate and a sudden tug can cause them to break.
If damage occurs and you need service – we are always ready to help. Visit our stores, and we will assess the jewellery.
Storage
Store your jewellery in the provided JEWLSCPH box when not in use – or in small plastic bags (available in our stores) separately to prevent them from scratching each other or being exposed to sunlight or air, which could cause them to become discolored. If you prefer to have your jewellery on display, a jewellery stand is okay, but make sure they hang with space between them and do not rub against each other.
Specific advice – your SILVER jewellery
Our silver jewellery is all made in 925 sterling silver – and is always surface treated and 100% nickel-free. The silver jewellery either has a white tone due to a thin layer of white rhodium or they are rose gold plated, gold plated, or black rutted.
All surface treatments will wear over time. Some people wear out their jewellery more than others, so it is difficult to determine exactly how long a surface will last. Some people also have a specific acid in their body that causes their jewellery to wear out faster. Jewellery also wears out faster when in contact with chemicals (such as perfume, lotion, hand sanitizer, or hairspray), moisture, water, cooking, and similar activities.
If your silver jewellery is set with gemstones, you should have it inspected every other year to check for loose settings, etc.
If your jewellery is worn or needs to be cleaned – visit one of our stores, and we will do our best to make your jewellery beautiful again.
Specific advice – your GOLD jewellery
Our gold jewellery is made in either 14 or 18 karats – and is guaranteed nickel-free. The gold jewellery is also available in rose gold or white gold. White gold is obtained by mixing other metals into gold, and the "white" color will inevitably become more "yellow" over time. When this happens, bring the jewellery to us, and we will restore the white color.
Our gold jewellery is primarily set with diamonds – bring them in every other year, and we will check for any loose gemstones.
CLEAN your jewellery
If your jewellery has become greasy, dirty, or oxidized, you can clean it yourself.
Household tricks:
Note: Only for silver jewellery and without gemstones. Put boiling water in a bowl with small silver foil balls and a little salt. Put the silver jewellery in for a couple of minutes – it will "revitalize" the jewellery.
Gold and silver jewellery with gemstones (not pearls). Soak the jewellery in lukewarm water with dishwashing detergent for 10 minutes and clean it with a soft toothbrush or polishing cloth.
Other:
Polishing cloth – regular universal cloth. Pearls should be polished every time they are used, as they are a soft material and very susceptible to dirt.
Silver polish + polishing cloth
Special silver and precious metal wipes
Special polish – purchased from the jeweler:
At the jeweler, you can buy everything to clean your jewellery with. However, be aware that these are chemicals, so read the accompanying instructions.
Any costs for service
Regilding/rhodium plating/silver plating: 400 DKK – although wide bracelets and other jewellery with large surfaces may be a bit more expensive.
Changing ring size: 300 DKK.
New chains and ear hooks:
44 cm: 499 DKK
54 cm: 549 DKK
67 cm: 599 DKK
79 cm: 649 DKK
Ear hooks: 200 DKK